Privacy Policy

1. Data Controller

Dinvonelato, with address at Mza. 2, Av. Tulúm No. 318-Lt. 2, 77500 Cancún, Quintana Roo, Mexico, is responsible for the processing of your personal data. For any questions or to exercise your ARCO rights, you can contact us at:

• Email: privacidad@dinvonelato.com
• Phone: +52 998 802 1082
• Physical address: Mza. 2, Av. Tulúm No. 318-Lt. 2, 77500 Cancún, Q.R.

2. Personal Data We Collect

To provide our educational and financial guidance services, we collect the following personal data:

Identification Data:

• Full name
• Email address
• Phone number

Navigation Data:

• IP address
• Browser type
• Pages visited on our site
• Browsing time
• Cookies and similar technologies

3. Processing Purposes

Your personal data will be used for the following primary purposes:

• Provide personalized guidance on family budget organization methods
• Respond to your inquiries and information requests
• Send educational material about family financial management
• Comply with legal and regulatory obligations
• Improve our educational services and website content

Secondary Purposes:

• Send promotional communications about new educational content
• Conduct satisfaction surveys and market studies
• Develop statistics and website usage analysis

If you do not wish your data to be processed for secondary purposes, you may express this at any time by contacting us through the indicated means.

4. Legal Basis

The processing of your personal data is based on:

• Your express consent granted when completing our forms
• The execution of the contractual relationship for educational services
• Compliance with applicable legal obligations in Mexico
• Our legitimate interest in improving and personalizing our services

This policy is governed in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

5. ARCO Rights

As a personal data subject, you have the right to:

• Access your personal data in our possession
• Rectify your data when it is inaccurate or incomplete
• Cancel your data when you consider it is not being used in accordance with the principles and duties established in the LFPDPPP
• Object to the processing of your data for specific purposes
• Revoke consent granted for the processing of your data
• Limit the use and disclosure of your personal data

To exercise your ARCO rights, you must send a request to privacidad@dinvonelato.com, including:

• Full name and registered email address
• Clear description of the right you wish to exercise
• Documents that verify your identity
• Any document that facilitates the location of your data

We will respond to your request within a maximum period of 20 business days from the date of receipt.

6. Retention Period

Your personal data will be retained for the time necessary to fulfill the described purposes, and subsequently for applicable legal periods:

• Contact data: while you maintain a relationship with us or until you request cancellation
• Navigation data and cookies: according to the periods specified in our Cookie Policy
• Communication records: up to 5 years in accordance with tax and legal obligations

7. Security Measures

Dinvonelato implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use:

• SSL/TLS encryption for data transmission
• Restricted access through authentication and access controls
• Constant monitoring of systems and suspicious activities
• Periodic staff training in data protection
• Regular security audits
• Encrypted information backups

8. Data Transfers

Your personal data may be shared with third parties only in the following cases:

• Service providers: companies that support us with hosting, web analytics, email delivery, and IT services
• Authorities: when required by law or court order

All third parties are contractually obligated to maintain the confidentiality and security of your data and may only use it for authorized purposes.

International Transfers:

Some of our service providers may be located outside Mexico. In such cases, we ensure adequate safeguards exist for the protection of your data in accordance with international standards equivalent to those in Mexico.

9. Use of Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. For detailed information about what cookies we use and how you can manage them, please see our Cookie Policy.

10. Minors

Our services are directed to persons over 18 years of age. We do not intentionally collect personal data from minors without the consent of their parents or legal guardians. If we detect that we have collected information from a minor without authorization, we will delete such information immediately.

11. Modifications to this Policy

Dinvonelato reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with the corresponding update date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

In case of substantial changes, we will notify you by email or through a prominent notice on our website.

12. Consent

By using our website and providing your personal data, you declare that you have read, understood, and accepted the terms of this Privacy Policy. If you do not agree with any aspect of this policy, we ask that you not use our services.

13. Contact

For any questions, clarifications, or exercise of your rights related to this Privacy Policy, you can contact us:

• Email: privacidad@dinvonelato.com
• Phone: +52 998 802 1082
• Address: Mza. 2, Av. Tulúm No. 318-Lt. 2, 77500 Cancún, Q.R., Mexico

14. Data Protection Authority

If you believe your data protection rights have been violated, you may file a complaint with the National Institute for Transparency, Access to Information and Personal Data Protection (INAI):

• Website: www.inai.org.mx
• Phone: 01800 835 43 24